ContractHero increases your deals with conversation intelligence
More detailed insights into sales conversations.
Software-as-a-Service
30 employees
How exactly does the AI work at ContractHero?
AI is used to gain insights into sales calls
- Contracthero connected the calendars to Kickscale AI.
- With every conversation, they extract the most important information, such as:
- Automatic summary & next steps
- Why did the customer buy?
- Which features are missing?
- What objections were raised? etc.
Create a customer-focused organization
- The Contracthero team makes no assumptions. Instead, they use the information they get from sales calls to make decisions.
- They distribute this information to teams within the organization:
- Sales: Here is what we can work on
- Management: Why did the customer buy? What are the real needs?
- Product/Development: Here are feature requests or missing features
- marketing: How did they find us and why do they like our solutions?
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“We use these insights to train our sales team and as a basis for decision-making for the entire organization. For example: Why do customers buy from us? Which product features are still missing? We try to get more information from sales calls, so we don't have to guess what the customer wants, but we know it based on the collected data.”
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