ContractHero increases its closing rate using Conversation Intelligence

More precise insights into sales conversations.

30 employees
Table of contents

How exactly does AI work at ContractHero?

AI is used to gain insights into sales conversations

  • ContractHero has connected their calendars with Kickscale AI.
  • With every conversation, they extract the most important information, such as:
    • Automatic summary & next steps
    • Why did the customer buy?
    • Which features are missing?
    • What objections were raised? and more.

Building a customer-centric organization

  • The team at ContractHero doesn't make assumptions. Instead, they use the information they gain from sales conversations to make decisions.
  • They distribute this information to teams across the organization:
    • Sales: Here is what we can work on
    • Management: Why did the customer buy? What are their real needs?
    • Product / Development: Here are feature requests or missing functionality
    • Marketing: How did they find us and why do they like our solutions?

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With Kickscale, we no longer have to guess what our customers want – we know exactly what objections, feature requests, and desires they have based on data from our sales calls.

CEO
Sebastian Wengryn
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Your sales team deserves clarity instead of guessing games

With our AI revenue intelligence platform, we help innovative sales teams make better decisions and close more deals.

Book a demo

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