These companies are already using Kickscale
Identify what really influences your customers
Do you know the real motivations of your customers? Automatically analyze thousands of customer conversations and uncover patterns that are invisible to the naked ear. Understand not only what your customers are saying, but also what they really mean — without having to listen to every call yourself.
Caputre
What are the actual buying drivers in your market? Identify recurring arguments, objections, and discussion points that lead to successful deals. This way, you know exactly which topics really spark your customers – and which don't.
Understand
How often do competitors appear in discussions and with which arguments? Automatically identify competitive mentions and analyze what customers appreciate or criticize about your competition. Use these insights to sharpen your positioning.
Act
What new topics arise in customer discussions? Identify emerging needs and industry trends before they become mainstream. This allows you to adjust your offer even before the market demands it – and always be one step ahead of the competition.
Optimize your product strategy with real customer feedback
Get an aggregated overview of all feature requests, issues, and unmet needs of your customers. Kickscale automatically categorizes and weights recurring topics so that you know exactly which product developments will have the biggest impact.
“Thanks to Kickscale, we completely reprioritized our product roadmap and focused on features that were actually in demand. The result: 27% higher conversion rate for product demos.”
Develop sales arguments that are demonstrably convincing
What actually works during a conversation? Identify the most effective sales arguments, value propositions, and complaint handling from your most successful deals. These insights flow directly into your sales strategy – so your entire team speaks the language that has been proven to be received by customers.
“We have revised our sales documents based on kickscale insights and addressed exactly the topics that, according to the analysis, are most important to our customers. The result: 34% higher win rate for highly competitive deals.”
Anticipate customer needs for maximum retention
How can you take customer success to a new level? Kickscale identifies typical problems and success factors along the entire customer journey. Find out which topics arise in various phases of the customer relationship and proactively anticipate needs before they are even expressed.
“With the findings from Kickscale, we were able to reduce our churn rate by 18% because we identified typical problem situations early on and proactively addressed them.”
“We use these insights to train our sales team and as a basis for decision-making for the entire organization. For example: Why do customers buy from us? Which product features are still missing? We try to get more information from sales calls, so we don't have to guess what the customer wants, but we know it based on the collected data.”
“Before Kickscale, our onboarding was purely manual, objections were often lost and follow-ups came too late. The tool now prepares email communication, aggregates insights from top performers and returns exactly which questions were asked in the call. This saves a great deal of time and makes it possible to effectively track which topics lead to a conclusion.”
“Kickscale helps us to systematically use information from sales calls. The automatic recording of relevant questions, the clear CRM presentation and the self-coaching function noticeably relieve our team. Routine activities are eliminated, satisfaction increases — and we focus on the essentials: successful deals.”
“Before Kickscale, we spent 30 minutes per appointment with notes and admin — that was a waste of time. Kickscale now automatically takes care of the logging: We focus completely on the conversation and, after the first appointment, clearly assess whether and how things will continue. The customer rejection rate is negligible and the insights from the discussions help us to understand our customers in the best possible way. ”
“We introduced Kickscale because documenting sales calls in HubSpot Notes was too cumbersome and our top salespeople had too much administrative work. Since we've been using Kickscale, the onboarding of new team members has been measurably more effective, the automatic analyses directly help to identify objections and team commitment has increased significantly. The aggregated analysis of feature requests provides us with immediate insights — that was impossible before. Kickscale is also directly integrated with Google Meet, making it very easy to use. ”
Your sales team deserves clarity instead of guessing games
With our AI revenue intelligence platform, we help innovative sales teams make better decisions and close more deals. Experience the difference:
Deep customer understanding
Identify why customers buy or what prevents them from doing so – from all conversations
Objective forecasts
Finally make decisions based on hard facts instead of gut feeling
Deal prioritization
Focus your team on the opportunities with the highest potential
