Privacy Center

We protect what's important to you

With Kickscale, sensitive information stays just that – confidential.

ISO/IEC 27001 (soon)

Information Security Management System (ISMS)

ISO/IEC 27701 (soon)

Privacy Information Management System (PIMS)

SOC 2 (type 2)

Trust Services Principles

EU server

Made in Austria and hosted in Europe

GDPR

Data protection according to your rules

Trust is the basis of every customer relationship. That's why we've not only built in data protection and compliance, but made them a feature.

Full control over recordings

Decide for yourself whether and for how long video recordings are saved. With our flexible automatic deletion settings, you'll stay GDPR-compliant without even thinking about it.

Transparent consent procedures

Our automatic consent emails inform all participants well in advance of the meeting and ensure their approval. In this way, you document consents completely and in a legally secure manner.

Data economy by design

We only save what you really need and automatically remove data according to your specifications. In this way, you minimize risks and maximize trust with your business partners.

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and more Enterprise customers in the future...

Important data protection documents

Would you like to know how we handle your data? That's good! Transparency is not negotiable for us – that's why you can find all important documents at a glance here.

Frequently asked questions

Is my data used to train the AI?

Kickscale only uses your data for your own benefit. We don't train models based on your conversations, so there is no risk of data leakage through AI models.

Kickscale only uses your data for your own benefit. We don't train models based on your conversations, so there is no risk of data leakage through AI models.

Are the customer's mood and facial expressions interpreted?

No! Kickscale only uses AI to convert the spoken word into text and then uses language models to analyze only the resulting text.

No! Kickscale only uses AI to convert the spoken word into text and then uses language models to analyze only the resulting text.

What if a customer refuses to record the meeting?

No problem! You can remove the Notetaker from the call at any time and our system won't even process recordings of less than 5 minutes.

No problem! You can remove the Notetaker from the call at any time and our system won't even process recordings of less than 5 minutes.

What happens when a customer requests that their data be deleted?

No problem You can completely delete all of a customer's data with just a few clicks. The system automatically removes all records, transcripts, and analyses from this customer from your account.

No problem You can completely delete all of a customer's data with just a few clicks. The system automatically removes all records, transcripts, and analyses from this customer from your account.

Who has access to our sales calls?

Only the people you authorize. You decide which team members can see what. Our employees generally have no access to your content – unless you specifically ask us for support.

Only the people you authorize. You decide which team members can see what. Our employees generally have no access to your content – unless you specifically ask us for support.

Can I prevent certain meetings from being recorded?

Absolutely. You can turn off recordings for specific meetings, customers, or call types. Even later, you can delete recordings immediately, if desired.

Absolutely. You can turn off recordings for specific meetings, customers, or call types. Even later, you can delete recordings immediately, if desired.

Do I need consent from all meeting participants?

Yes, but we'll do it for you. Kickscale automatically sends consent emails before every meeting and documents all approvals in a legally secure manner. You don't have to worry – we ensure GDPR-compliant processes.

Yes, but we'll do it for you. Kickscale automatically sends consent emails before every meeting and documents all approvals in a legally secure manner. You don't have to worry – we ensure GDPR-compliant processes.

How long are meeting recordings stored?

You decide. By default, we automatically delete recordings after 90 days. You can shorten or extend this period – depending on compliance requirements. Of course, you can also delete manually at any time.

You decide. By default, we automatically delete recordings after 90 days. You can shorten or extend this period – depending on compliance requirements. Of course, you can also delete manually at any time.

Where is my data stored?

All your data remains in Europe. Our servers are located in EU data centers and we strictly comply with European data protection standards. No cloud detours via the USA or other third countries.

All your data remains in Europe. Our servers are located in EU data centers and we strictly comply with European data protection standards. No cloud detours via the USA or other third countries.

Questions? We're here.

Do you have any questions about a document or would you like to know how we handle a specific topic? Just write to us — we will answer quickly and honestly.

datenschutz@kickscale.com
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Your sales team deserves clarity instead of guessing games

With our AI revenue intelligence platform, we help innovative sales teams make better decisions and close more deals. Experience the difference:

Deep customer understanding

Identify why customers buy or what prevents them from doing so – from all conversations

Objective forecasts

Finally make decisions based on hard facts instead of gut feeling

Deal prioritization

Focus your team on the opportunities with the highest potential

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