Sales call recording software in comparison: The 7 best tools for your team 2026

In sales, critical information and valuable sales time can be lost when writing notes manually. Professional sales call recording software automates large parts of documentation. It analyses conversation content using AI, automatically synchronizes call data with CRM and identifies potential buying or closing indicators and objections.

How do I choose the best sales call recording software?

The selection of a suitable solution for recording calls depends on how much the knowledge gained should be integrated into your sales processes. Since sales call recording software has access to sensitive customer data, the following criteria can help with the evaluation:

• Platform independence & integrations: The software should be able to record conversations via various channels and connect to tools such as Zoom, Microsoft Teams, Google Meet or telephony systems such as Aircall.
• Voice recognition precision: High transcription quality is crucial for analyses — particularly when it comes to dialects, multiple languages or specialist terminology in the DACH region.
• CRM automation: Relevant information from conversations (e.g. budget, timeline, or contact person) should be able to be automatically transferred to CRM systems such as Salesforce, HubSpot, or Pipedrive.
• Analysis of sales frameworks: Support for methods such as MEDDIC, BANT or SPICED can help to evaluate conversation content in a structured way and make qualification gaps visible.
• Data protection & EU hosting: GDPR-compliant processing, EU server locations and clear processes for obtaining consent to the conversation are particularly important in a European context.
• AI-powered follow-ups: Automatic creation of call summaries, email drafts, and tasks right after the call.
• Coaching features: Analysis of conversation patterns to identify successful practices and share them with the team
• Revenue intelligence metrics: Evaluation of call data to assess closing probabilities and potential risks in the sales process.

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7 Popular Sales Call Recording Tools

#1 Kickscale

Kickscale

Kickscale is a European software provider that combines Revenue Intelligence with automated sales process capture. The platform is designed to capture, analyze, and seamlessly transfer insights from customer interactions across video calls, phone conversations, and in-person meetings directly into existing CRM systems.

• Omnichannel Recording: The system captures conversations across video platforms (Teams, Google Meet, Zoom) and telephony infrastructure (e.g., Aircall). A mobile app also enables documentation of on-site meetings.
• Dialect-Precise Transcription: For teams in the DACH region, the software offers high accuracy in converting speech to text, with AI capable of recognizing and transcribing regional nuances such as Swiss German.
• Methodology-Based Analysis: The AI automatically checks recordings against sales frameworks like MEDDIC or BANT. Missing information in qualification is immediately flagged to increase close probability.
• Automated CRM Sync: Identified data points such as budgets, timelines, or next steps are transferred directly into the corresponding fields of Salesforce, HubSpot, or Pipedrive without manual typing.
• GDPR Security & EU Hosting: According to the provider, data storage takes place on servers within the EU. Integrated workflows enable legally compliant customer consent directly in the recording process.

Kickscale Pricing (As of March 2026)

Use of automated sales notes starts at $39 per user per month and can initially be tested for free. Information on pricing for the complete Revenue Intelligence platform is available upon request and will be explained in a personal demo.

AI Sales Notetaker by Kickscale

#2 Modjo

Modjo is a European provider of conversational intelligence. The platform analyses customer interactions from phone calls and video conferences to create transparency in sales and support teams in evaluating conversations.

• Central interaction overview: Combines recordings from telephony and video conferencing systems so that a customer's communication history can be traced in one place.
• Coaching & feedback: Users can mark relevant conversation points and comment directly in the transcript to share feedback with the team.
• CRM integration: Automatically recognizes conversation content and transfers summaries and next steps to CRM systems such as Salesforce, HubSpot or Pipedrive.
• Search by topic: Recordings can be filtered by keywords (e.g. objections or price negotiations) and stored in libraries for training purposes.
• European focus: As a provider from France, Modjo is guided by European data protection standards.

Prices (as of March 2026):

Modjo does not publish fixed prices. Companies can request a demo to get an individual offer.

#3 Gong

Gong is a US provider for analyzing customer interactions via telephone, video conferencing, and email. The platform evaluates conversation data using AI to make sales processes more transparent and support decisions based on conversation analyses.

• Multi-channel recording: Capture conversations from video conferencing tools, cloud telephony, and mobile devices to create a central history of customer communication.
• Smart trackers: Users can define terms or topics (e.g. competitors or objections), which are automatically recognized and evaluated by the AI in conversations.
• Conversation analysis: Visualizes conversation processes and key figures such as speech shares or the frequency of questions to evaluate the conduct of the conversation.
• Collaboration & Snippets: Important discussion points can be marked, commented on and shared as examples of best practices within the team.
• CRM integration: Call data is automatically linked to CRM systems such as Salesforce or Microsoft Dynamics.

Prices (as of March 2026):

Gong does not publish fixed price lists. The costs usually consist of a platform fee and user-based licenses. Individual offers can be requested via the website.

#4 Chorus.ai (ZoomInfo)

Chorus.ai is analysis software for sales calls and part of the ZoomInfo ecosystem. The platform evaluates call recordings in order to make findings from customer interactions usable for the sales process.

• Contextual data enrichment: Call recordings are automatically supplemented with information about companies, contacts and current market information.
• Momentum analysis: Identifies conversation patterns that indicate progress or risks in the deal and supports the follow-up of sales opportunities.
• Smart playlists: Successful conversation sequences can be collected and made available for training or onboarding purposes.
• Relationship intelligence: Analyzes interactions with various stakeholders to provide insight into the communication dynamics within a deal.
• Keyword tracking: Users can define terms such as competitors, objections, or feature requests, which are automatically recognized and marked in conversations.

Prices (as of March 2026):

Chorus.ai does not publish fixed prices. The costs are usually calculated individually and depend, among other things, on team size and selected ZoomInfo data packages. A demo is required for a specific offer.

#5 tl; dv

tl; dv is a sales call recording and meeting assistant software that focuses on the automatic documentation and follow-up of video conferences. The platform uses AI to record, transcribe, and summarize conversations.

• Timestamping & tags: Important conversation points can be marked during the call so that you can quickly jump to relevant passages later.
• AI summaries: Automatically creates structured meeting summaries right after the conversation.
• Clip sharing: Short video excerpts from recordings are easy to create and share via a link.
• Multi-language transcription: Supports over 30 languages and creates live transcripts during the call.
• CRM integration: Automatically transfers conversation summaries and recording links to systems such as HubSpot or Salesforce.
  
  

Prices (as of March 2026):

tl; dv offers a free plan with basic features. Paid plans start at around €18 per user per month, while a business plan is available from around €29 per user per month. Enterprise solutions are offered individually.

#6 Fireflies.ai

Fireflies.ai is AI-powered software for recording and analyzing meetings. The platform automatically logs conversations and makes content from calls searchable and evaluable.

• Automatic meeting bot: The Fireflies notetaker automatically joins meetings (such as Zoom, Google Meet, Teams, or Webex) and records conversations.
• Smart Search: Recordings can be searched for terms or topics without having to listen to entire conversations again.
• Askfred AI: An integrated chatbot answers questions about meeting content based on the transcript.
• Topic and sentiment analysis: Automatically recognizes topics of conversation and analyses the mood of the participants.
• Sound Bites & Sharing: Important conversation excerpts can be saved as short clips and shared with the team or in CRM.

Prices (as of March 2026):

Fireflies.ai offers a free plan with limited AI summaries and storage. Paid plans start at around $10 per user per month (Pro) and $19 per user per month (Business) when billed monthly. An Enterprise plan starting at around $39 per user per month is also available and offers advanced security and administration features.

#7 Aircall

Aircall is a cloud-based VoIP phone system for sales and support teams. In contrast to meeting assistance tools, call recording takes place directly within the telephone platform.

• Native call recording: Automatic or manual recording of incoming and outgoing phone calls directly in the dialing system.
• AI transcription & summaries: Conversations are automatically transcribed and provided with short summaries and important insights.
• Centralized administration: Recordings are stored in one place and can be filtered by criteria such as duration, participants, or tags.
• Live coaching: Managers can listen in on conversations and give salespeople tips during the call.
• CRM integration: Calls, recordings, and transcripts are automatically linked to CRM systems such as Salesforce, HubSpot, or Pipedrive.
  
  

Prices (as of March 2026):

Aircall offers plans starting at around €40 per user and month (Essentials). The Professional plan with advanced analysis and sales features is around 70€ per user and month. Individual custom/enterprise packages are available upon request for larger teams.

Kickscale writes for you in your meetings, recognizes details, subtleties, and the importance of the conversation content. Emails and chat histories are also included in the recognition.

Is Kickscale the right sales call recording software for you?

Kickscale analyses sales calls and links conversation content with the entire deal history. The software recognizes important messages, structures findings from calls and also integrates information from emails or chats. This is how a comprehensive overview of customer interactions. As a result, teams can access structured data instead of manual notes and make more informed sales decisions.