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HOW CONTRACTHERO
CLOSES 
MORE DEALS WITH

CONVERSATION INTELLIGENCE

Sebastian - Contracthero

SEBASTIAN WENGRYN

MORE INSIGHTS INTO SALES CONVERSATIONS.

We use these insights to train our sales team & use the insights for the entire organization. Why do customers buy?, what are missing features?.. All crucial information you can win out of your everyday sales conversations.

ContractHero

CEO |

WHAT THE SALES TEAM SAYS ABOUT
CONVERSATION INTELLIGENCE

Ben Reck Contracthero

BEN RECK

AE |

ContractHero

HOW THEY USE
CONVERSATION INTELLIGENCE

AI TO GET INSIGHTS FROM SALES CONVERSATIONS

  • Contracthero connected their calendars to the Kickscale AI

  • They choose the information that is important to them such as:
     

    • Automatic Summary & Next Steps

    • Why did the customer buy?​

    • What are missing features?

    • What objections were mentioned? etc..

#1

CREATE A CUSTOMER CENTRIC ORGANIZATION

  • The Contracthero team doesn't make guesses, they use the information they get from sales meetings to make decisions

  • They distribute the information to the teams within the org:
     

    • Sales: here is what to improve on
       

    • Leadership: Why did the customer buy?​ What are the real needs?
       

    • Product / Engineering: Here are feature requests or missing feature
       

    • Marketing: How did they find us and why do they like our solutions?

#2

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