HOW CONTRACTHERO
CLOSES MORE DEALS WITH
CONVERSATION INTELLIGENCE
SEBASTIAN WENGRYN
MORE INSIGHTS INTO SALES CONVERSATIONS.
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We use these insights to train our sales team & use the insights for the entire organization. Why do customers buy?, what are missing features?.. All crucial information you can win out of your everyday sales conversations.
CEO |
WHAT THE SALES TEAM SAYS ABOUT
CONVERSATION INTELLIGENCE
BEN RECK
AE |
HOW THEY USE
CONVERSATION INTELLIGENCE
AI TO GET INSIGHTS FROM SALES CONVERSATIONS
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Contracthero connected their calendars to the Kickscale AI
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They choose the information that is important to them such as:
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Automatic Summary & Next Steps
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Why did the customer buy?​
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What are missing features?
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What objections were mentioned? etc..
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#1
CREATE A CUSTOMER CENTRIC ORGANIZATION
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The Contracthero team doesn't make guesses, they use the information they get from sales meetings to make decisions
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They distribute the information to the teams within the org:
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Sales: here is what to improve on
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Leadership: Why did the customer buy?​ What are the real needs?
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Product / Engineering: Here are feature requests or missing feature
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Marketing: How did they find us and why do they like our solutions?
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#2